The Company

Warranty Direct is the consumer division of Interstate National Dealer Services, one of the largest independent automobile warranty providers in North America. They are not just another web site selling automobile warranties. You can buy from them with complete confidence. They are a nearly 30 year old company that has received numerous distinctions of its financial stability including being named a Forbes Magazine Top 200 Company- three times and being featured in Fortune Small Business Magazine.  They are also Dun & Bradstreet verified. When looking at extended warranty companies, this financial stability is of the utmost importance. It's important to know that they handle their own claims and never send you off to an unknown third party.  Their experience is unmatched with nearly 2 million plans sold, assets in excess of $250 million and over $500 million in paid claims.

Warranty Direct is NOT an Internet only company, which can be a very risky business model. They have a nearly 30-year track record of selling extended warranties through wholesale channels such as manufacturers, car dealers, banks and credit unions. Why pay the car dealer’s markup when you can buy the same coverage direct?

Many of the 50 states have licensing/registration requirements to make sure auto warranty companies are financially sound and/or properly insured. A growing number of states, including New York, Florida and California have very strict requirements when it comes to issuing licenses. Warranty Direct’s ability to market in all states reflects their financial stability and claims history.

Warranty Direct’s commitment to Customer Service is unmatched. They are members in excellent standing of the Better Business Bureau and WebAssured.com. Their reports show the fewest number of complaints in the industry and the most verified customer testimonials.

 

The Coverage

No matter which car warranty you choose, you'll find their coverages to be the most comprehensive with consumer-friendly contract language that is straight forward and easy to understand. All Warranty Direct plans include:

Money back guarantee
Mechanical breakdown AND wear-and-tear protection

Full seals and gaskets coverage
No exclusion for damage caused by overheating
Fluids covered in connection with covered repairs
Unlimited number of claims
Your choice the repair facility of your choice
Transferability of coverage to a new owner of the vehicle
Claims paid directly to repair facility, no billing or reimbursement

FREE roadside assistance membership for the full term of your coverage

Car Rental

Travel Interruption protection

Cancelable at any time for a pro-rated refund

 

 

Peace of Mind Benefits

All their automobile warranties include FREE roadside assistance for the LIFE of the warranty. No other company offers this. Need a tow, a tire changed, battery jump started, mechanical first-aid - ALL COVERED with their plan. This is not a reimbursement plan or one tied to covered repairs only, but a true nationwide roadside assistance plan. You will never be stranded on the side of the road with no one to call. They also include car rental reimbursement and travel interruption protection. Their protection is available 24 hours a day!

 

When is the best time to buy coverage?

A common misconception is that by waiting to purchase extended coverage, you will get coverage for a longer time. Much like life insurance costs rising as we age, the cost for a car warranty will rise as the vehicle ages and accrues mileage. You will be offered the longest terms and the lowest rates for newer vehicles with lower mileage. 

Warranty Direct understands that you may have a warranty from the manufacturer. Warranty Direct’s coverage is simply an extension of that, not double coverage. The manufacturer's warranty has been factored into your price quote. The more factory warranty you have remaining, the lower the cost and greater the length of the warranty extension. In other words, you are paying for tomorrow's coverage at today's rates. In addition, Warranty Direct’s Roadside Assistance benefit  may prove to be invaluable during the Manufacturer's Warranty period.

FACT: The newer your vehicle, the lower the rates for extended coverage.

What risks do I have if I delay purchasing coverage?

  • Coverage costs rise annually as parts and labor costs rise. Labor rates have risen by $15- $20 per hour in the past several years.
  • As the vehicle ages and more repair data becomes available, many vehicles are placed into higher rate classes. Once you buy coverage, your rate class can not change.
  • As the vehicle accrues mileage, it moves into higher rate classes.

 

How do claims work?

Warranty Direct lets you use the repair facility of YOUR choice (dealer, national chain, local mechanic) and pays your claim quickly and efficiently over the phone via their corporate credit card. Simply present your Warranty Direct Membership Card to the service professional, who in turn will contact their claims department. You simply pay your deductible (if any). They cover parts, labor and even sales tax, if applicable. There is no paperwork, no need to lay out any money, and no limit on the number of claims you may have. With over 50 people dedicated to handling claims, they take pride in processing claims faster than anyone else in the industry. Warranty Direct has done business with over 21,000 repair facilities across the country; their acceptance is the widest in the industry.

 

Why is Warranty Direct the best value?

Because reducing your risk is what it's all about. We are aware of no other company that offers you coverage as comprehensive as theirs, with fewer exclusions, better contractual benefits for the buyer, and the financial stability of a almost 30-year-old company that has sold and administered nearly 2 million warranties and paid over $500 million in claims.

With others, that is not the case. You are really buying a plan from an unknown third party company. It is that company that you need to research, and it may not even be approved to sell in your state.   You may find a lower price but you'll never find a better value. The more you review their offering and the more you know the facts about cheaper online offerings, the less attractive they look. We all know the feeling of getting the cheapest price, only to find out the product did not deliver as advertised. That may be fine with bargain grocery-store items but can you really afford to take risks with a warranty for your car?

Our visitors tell us they are looking for comprehensive coverage and benefits, and a documented, financially-stable company. No other company can match Warranty Direct’s reputation, comprehensive coverage, outstanding benefits and longevity. Their FREE 24x7 roadside assistance, car rental reimbursement, and trip interruption are all part of one insured contract. You may find cheaper coverage but you won't find more comprehensive coverage nor a company with a better track record than Warranty Direct.

That's the Warranty Direct difference.
A blanket of protection for your vehicle and peace of mind for you.